Zimbra and Oneview

In: Computers and Technology

Submitted By itsjooyce
Words 267
Pages 2
1. Descreva as etapas do processo de vendas da Zimbra. De que forma o antigo sistema de automação de marketing apoiou esse processo? A Zimbra oferece a versão gratuita e comercial do seu software. No entanto, o processo de venda ocorre somente quando alguns de seus clientes baixam a versão de teste. Após isso, a Salesforce rastreia os potenciais clientes que podem adquirir a versão comercial do software e se prepara para abordá-lo e oferecer a versão paga, com recursos melhores. O antigo sistema ofereceu uma gama maior de recursos, mas isso fez com que a empresa percebesse que podia economizar tempo, caso as necessidades deles fossem supridas de forma mais direta.

2. Liste e descreva os requisitos da empresa para um novo pacote de software de marketing. Se estivesse preparando uma solicitação de proposta para o novo sistema da Zimbra, o que faria? O novo sistema precisava ter processos automatizados, fácil instalação e manutenção para que a Zimbra não precisasse gastar com treinamento e pessoal específico para aquela área. Avaliaria qual opção seria mais eficiente e que economizasse a menor quantidade tempo e custos possível.

3. De que forma o novo sistema modificou a maneira como a organização gerencia seus negócios? O quão bem-sucedido foi o sistema? O OneView permitiu que a solução fosse implementada de forma rápida e quase de forma autônoma.
Além de integrar-se com a Salesforce, permitindo que o processo de emissão de relatórios se tornasse mais simples e a capacidade de gerenciar um maior número de malas diretas por ter disponível, um maior número de profissionais de…...

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