In: People

Submitted By March1987
Words 714
Pages 3







60 % (INCENTIVE COMPENSATION) ON FINANCIAL INDICATORS: Return on capital, profitability, cash flow, operating cost.

40% (INCENTIVE COMPENSATION) ON CUSTOMER SATISFACTION INDICATORS: Dealer satisfaction, employee satisfaction and environmental responsibilities.

MARKETSHARE: The percentage of sales of a particular product achieved by a single company in a specific period of time.

BALANCE SCORE CARD: Strategic performance management tool, cuadro de mando integrado para implementar la estrategia.



EFFICENCY: Eficiencia

EFICENT: eficiente






STAKEHOLDERS: Los interesados: Employees, government, customers, suppliers, investors, owners, unions, community

SHAREHOLDERS: los que tienen ganancias en base a los ingresos de la empresa.





JOB DESIGN: is the process of defining how work will be performed and the task that will be required in a giving job.

MEANS AND ENDS: fines y medios

The last line in a company’s income statement. This line shows net profit after all expensive depreciation and taxes TRIPLE BOTTOM LINE: People, planet and profits.

SPIRITUALITY: it can bring benefits to the organization



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