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Quality Management Organizations

In: Business and Management

Submitted By jamey0
Words 467
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Quality Management Organizations
MGT/420
October 1, 2012
Albert La Pierre

Quality Management Organizations
Schneck Memorial Hospital and MEDRAD are two quality management organizations who have won the Malcolm Baldridge National Quality award. The award raises awareness on quality management issues and recognizes companies that successfully implement quality management systems. Schneck is an organization that exists at the local level in Indiana and MEDRAD is an organization that exists at the national level with global headquarters.

Jackson County Schneck Memorial Hospital is a not-for profit county hospital located in Seymour, Indiana. Schneck Medical Center (SMC) sustains a legacy of providing excellent healthcare by leveraging their culture and making infrastructural investments. SMC differentiates its healthcare services from other providers by leveraging their core competency of putting patient first in every decision that is made. The principal factors that determine SMC’s success relative to their competitors are the patient first culture, strong financial foundation, technology integration, quality and stability of the workforce, and focus on excellence. Each of these key factors link directly to their four pillars of excellence: quality of care, customer service, human resources, and fiscal and operations. (NIST, 2012)

MEDRAD is a worldwide market-leading manufacturer and distributor of high tech medical devices. Products include fluid injection systems for radiology and cardiology, endovascular devices for the treatment of cardiovascular disease, and equipment for visualization procedures such as computed tomography and magnetic resonance imaging. MEDRAD continues to improve patient outcomes by developing, marketing, and servicing innovative, cost-efficient devices for diagnosing and treating diseases. (MEDRAD, 2012)

Both companies are…...

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