Human Factors and Ergonomics

In: Computers and Technology

Submitted By mohrahardjo
Words 453
Pages 2
HUMAN Factors & Ergonomics of Box Handling

United Parcel Service of North America, Inc.

1) Abstract

As the demand for instant deliveries becomes more and more popular today, analyzing the environment from which the packages are sent from becomes a very crucial part in this process. A Report that we received from former employee has proved that the increase of demand for instant deliveries, which spikes up the number of packages delivered in a day, has lead to numerous musculoskeletal stresses for the employees that handles the packages, while at the same time impacting their psychological factors. The problems include (but not limited to) joint discomforts, arm pain, back pain, and also shoulder pain due to the intensity of the work. It is important to improve the system, particularly on the loading packages to the trucks. Not only that improving the system of package handling in UPS stores can increase the overall safety of the workers, it can also increase the efficiency level of the work of the employees. The primary focus of the study will be to address the efficiency of the physical position of the workers at the package loading part to ensure that the workers don’t experience unnecessary pain in their body throughout their work time.

Authier, M., Gagnon, M., & Lortie, M. (1995). Handling techniques: the influence of weight and height for experts and novices. International journal of occupational safety and ergonomics, 1(3), 262-275.

van Dieën, J. H., & Oude Vrielink, H. H. (1994). Mechanical behaviour and strength of the motion segment under compression: implications for the evaluation of physical work load. International Journal of Industrial Ergonomics, 14(4), 293-305.

Drury, C. G., Law, C. H., & Pawenski, C. S. (1982). A survey of industrial box handling. Human Factors: The Journal of the Human Factors and Ergonomics Society,…...

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